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FAQ2021-04-26T10:44:27+02:00
WHAT HAPPENS TO THE WASTE PRODUCTS?2021-03-14T10:41:19+01:00

They are recycled by specialized companies and reintroduced as row materials.

CAN THE INLAID FABRICS BE BOUGHT SEPARATELY IN METERS?2021-03-14T10:41:04+01:00

Yes, certainly, please send us your request by e-mail.

WHY ARE THE LOTUS TRAYS AVAILABLE ONLY IN THE COLORED RANGE?2021-03-14T10:40:47+01:00

Because inlaid fabrics, fibers and leaves will break in the line.

IS IT POSSIBLE TO ORDER ALL THE ITEMS IN A SPECIFIC PATTERN?2021-03-14T10:40:29+01:00

Yes, although certain items are unsuitable in our system.

HOW CAN I ORDER ALL THE ITEMS IN A SPECIFIC PATTERN?2021-03-14T10:40:07+01:00

Please send us an e-mail with the pattern you have chosen with the numbers and code you wish to order.

DO THE ITEMS PRODUCE POLLUTION?2021-03-14T10:39:49+01:00

No, absolutely not. They are also used in Medical Centers because aseptic.

WHAT MUST I DO WITH AN ITEM THAT I MUST THROW AWAY?2021-03-14T10:39:22+01:00

Please send the product to a recycling center as a plastic item.

HOW DO THE ITEMS REACT TO OPEN FLAME?2021-05-06T16:11:57+02:00

They are inflammable and they burn very quickly without foul smells or noises.

ARE THEY WINE/SPIRITS RESISTENT?2021-03-14T10:38:46+01:00

Certainly, after use please clean the stains by removing them using a mild detergent and warm water on a soft wet sponge.

ARE THEY COLD RESISTANT?2021-03-14T10:38:23+01:00

Certainly, they can even be used in the freezer.

ARE THE ITEMS HEAT RESISTANT?2021-03-14T10:37:55+01:00

They are hot water resistant, they are resistant to sunlight and micro wave ovens; but if an item contains metals is not suitable to use it in micro wave ovens. They must not be used in the conventional oven.

SHOULD THEY BREAK, WILL I HURT MYSELF?2021-03-14T10:35:33+01:00

Providing the items are used in the correct manner, they are not subject to breakages. But should they break, be careful of shards and edges.

CAN THE ITEMS BREAK?2021-03-14T10:35:16+01:00

Providing the items are used in the correct manner, they are not subject to breakages.

ARE THE ITEMS DANGEROUS?2021-03-14T10:34:57+01:00

Certainly not, providing the items are used in the correct manner.

CAN THE ITEMS BE USED BY CHILDREN?2021-03-14T10:34:39+01:00

The material is child-safe, providing the items are used in the correct manner.

ARE THE ITEMS SUITABLE AS GIFTS?2021-03-14T10:34:19+01:00

Certainly!

HOW CAN ONE RECOGNIZE THE MANUFACTURER?2021-03-14T10:33:53+01:00

Each item has a label or, on special request, a fire seal which reproduces the Company logo, which derives from the Spisani family coat-of-arms.

ARE THE ITEMS UNIQUE?2021-03-14T10:33:32+01:00

They are produced in a limited series, each item is handmade and therefore has unique characteristics. They are unique when produced on request, special orders or customized.

ARE THE ITEMS PRECIOUS?2021-03-14T10:33:15+01:00

The raw materials are very costly, the inlaid material and the artisanship together with the design give the products a priceless value in time .

WHAT MUST NOT BE DONE?2021-03-14T10:32:50+01:00

Do not put the items near flames or open fires.
Do not leave the items in the sun for a long time.
Do not use liquids containing ammonia or alcohol for cleaning the items.
Do not use paper towels for cleaning but warm water on a soft wet sponge.
They must not be used in the conventional oven

WHAT HAPPENS IF THEY GET WET?2021-03-14T10:32:14+01:00

Absolutely nothing. Dry the product with a clean, damp chamois or a soft, lint-free cloth. Do not use paper towels.

CAN THE ITEMS BE USED OUTDOORS?2021-03-14T10:31:53+01:00

Yes they can also be used outdoors because they are resistant to a sun and rain.

CAN THE ITEMS BE USED?2021-03-14T10:31:35+01:00

Yes of course if used correctly, for example a tray for serving, a bookend as a decoration.

DO THE COLOURS RESIST TO SUNLIGHT?2021-03-14T10:31:11+01:00

The inlaid fabrics could fade in the long run.

DO THE ITEMS DEGRADE?2021-03-14T10:30:53+01:00

No, they do not degrade if used in the correct manner.

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